Account Manager

In Person @okcoin in Key Account Manager , in Management , in Marketing
  • Post Date : 31/08/2022
  • Apply Before : 30/09/2022
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Job Detail

  • Job ID 221405
  • Working Hours Full-time

Job Description

Who We Are:

Okcoin is on a mission to make crypto investing and trading more accessible to all individuals and institutions around the world. We are building the next generation of tools and investment products to help on board the investors and traders who are embracing the digital financial future.
Okcoin is a globally licensed exchange with offices in San Francisco, Malta, Dublin, Singapore and Japan. We are a collective of global citizens with a common passion to help decentralise finance and level the economic playing field for everyone around the world.

About the Team:

The Okcoin sales & business development team drives volume and revenue growth. We focus on institutional customers and HNW individuals globally. We cover a full range of crypto institutional customer segments, such as trading firms, market makers, financial intermediaries, payment providers, buy-side managers, retail brokers, etc. We work with liquidity, distribution, custody partners to build a mutually beneficial crypto ecosystem.

What You’ll be Doing:

  • Ensure a timely response to institutional client’s business inquiries
  • Liaise between the clients and internal teams to address client’s requests and needs
  • Responsible for working with Sales to onboard and integrating new clients and deepening existing client relationships
  • Drive internal process improvement for better customer engagement and service delivery
  • Collecting and analysing data concerning consumer behavior to understand changing needs and operational procedures improvements

What you will learn:

  • Cutting-edge technology and trends in the global Crypto Industry from the best-in-class crypto exchange
  • Key skills behind managing client relationships and assisting sales processes at an international, tier-1 Crypto exchange

What We Look For in You:

  • Very strong organizational skills and ability to handle multiple tasks with minimal supervision
  • Strong interpersonal and communication skills
  • Fluent in English, both written and verbally. Fluency in Spanish or Mandarin is a plus.
  • Interest in the Crypto/Blockchain industry
  • Strong understanding of traditional finance/crypto products such as spot, futures, perps, and options

Required skills

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