Observability Engineer

In Person @Ripple in Engineering
  • Post Date : 31/08/2022
  • Apply Before : 30/09/2022
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Job Detail

  • Job ID 221400
  • Working Hours Full-time
  • Years Experience Required 5

Job Description

As an Observability Engineer, you will play a critical role in making the internal state of Ripple’s infrastructure and services visible to stakeholders for troubleshooting, performance analysis, capacity planning, and reporting. You will develop platforms and tooling to enable developers and operators to efficiently trace performance problems to their source, and to map their application performance to business objectives. You will lead the standardization and adoption of observability tools for the Infrastructure department including Platform, Database, Reliability, and Cloud Operations teams, as well as developer teams working on RippleNet, Liquidity Hub, the XRP Ledger, and other services.


  • Design and build an observability infrastructure for all engineering teams to consume
  • Design and develop tools for metric collection, analysis, and reporting
  • Educate and lead efforts to improve observability among all engineering teams
  • Work with teams to enable an effective and pleasant on-call experience
  • Identify and collect the appropriate measurements, and synthesize the correct queries, to show intuitive and insightful visualizations which characterize the behavior of complex systems
  • Build a metrics pipeline with end to end latency under 10 seconds
  • Integrate logs with time series data for event correlation
  • Help us unlock the power of distributed tracing


  • Experience with metrics exporters and integrations (Node Exporter, Telegraf, Blackbox Exporter)
  • Experience with metrics collection and storage (Prometheus, Thanos, InfluxDB, Cortex)
  • Experience with log collection and storage (Sumologic, Loki, ELK, Splunk)
  • Experience with metric and log query languages (PromQL, LogQL, Sumo Logic)
  • Experience with with alert and notification management (Alertmanager, PagerDuty, Slack integrations)
  • Experience with building dashboards (Grafana, Loki, Sumologic, Tenable)
  • Experience with distributed tracing tools (Sentry, Jaeger, Zipkin)
  • Experience with application performance monitoring (DataDog)
  • Experience measuring the Golden Signals and DORA metrics
  • Comfortable working with JSON and YAML
  • Extensive Linux/*nix systems experience
  • Proven development background with Go, Python, or Java
  • Experience with the Hashicorp tool ecosystem (Terraform, Vault, Consul)
  • Experience with the Kubernetes ecosystem (Istio, Helm, Argo)
  • Configuration management and orchestration experience (Kubernetes, Salt, Ansible)
  • Experience working with cloud infrastructures, particularly AWS and GCP
  • Security awareness, with an emphasis on designing for security best practices
  • 5+ years experience working in Observability / SRE / DevOps / Performance
  • A desire for absolute clarity regarding the behavior of your infrastructure!


Ripple is doing for value what the internet did for information: enabling its instant and seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain and cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity and inclusion. In addition, Ripple is developing and enabling the future use cases that will catalyze the new digital economy for governments, businesses and consumers.

Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, São Paulo, Toronto, Reykjavík, Washington D.C. and Dubai.

WHAT WE OFFER – The resources and support to be your best at work and beyond:

Do Your Best Work

  • The opportunity to build in a fast-paced start-up environment with experienced industry leaders
  • A learning environment where you can dive deep into the latest technologies and make an impact.  A professional development budget to support other modes of learning.
  • Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
  • Ripple is Flexible First: you have the option to work remotely, from our offices, or a combination of the two within the 11 countries we are located around the world.
  • Weekly all-company meeting – business updates and ask me anything style discussion with our Leadership Team
  • We come together for moments that matter which include team off-sites, team bonding activities, happy hours and more!

Take Control of Your Finances

  • Competitive salary, bonuses, and equity
  • Bonus Flexibility Program: Participants in the Corporate Bonus Plan have the option to elect to receive their annual bonus in cash, equity or XRP, or a combination.
  • 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day
  • 401k (with match)
  • Commuter benefits
  • Employee giving match
  • Mobile phone stipend

Take Care of Yourself

  • Twice a quarter R&R days so you can rest and recharge
  • Generous wellness reimbursement and weekly onsite & virtual programming
  • Flexible vacation policy – work with your manager to take time off when you need it
  • Industry-leading parental leave policies. Family planning benefits.
  • Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees. Interns – please discuss benefits with your recruiter.

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