Job Summary
The Information Analysis Department is responsible for indexing all of IEEE’s publications and any non-IEEE content as designated. That content is archived by loading it along with any associated digital content files (in PDF and other formats) into IEEE’s content repository database system called IDAMS. (IDAMS stands for: IEEE Digital Asset Management System.) Content in IDAMS is the material that is made available via the IEEE Xplore® platform.

Key Responsibilities

• Information Analysis (Indexing & Taxonomies): Creation and addition of value-added metadata to characterize IEEE and non-IEEE published content housed in the IEEE content repository and used in various IEEE information products and services.
• Subject Matter Expertise and Product Support in areas relating to information products, taxonomies and thesauri, information services, information production systems, and database systems.
• Seek opportunities for process improvement and works with colleagues in Information Technologies/Publishing Technology or other IEEE Departments to optimize information transfer and capture activities.
• Manages Info Analysis staff including the hiring, firing, and other performance management activities.
• Ensures the acquisition and processing of abstracting, indexing, and other taxonomy metadata for IEEE and non-IEEE publications. These data are used in various information product offerings.
• Maintains the IEEE IDAMS content. IDAMS contains publication information and content in a database that is an archive of IEEE publication material. This material is used for the dissemination of IEEE information, via the web (currently through IEEE Xplore®) and via other media. The content and metadata about that content is used to develop a variety of information products derived from this database. In addition to exporting the data to IEEE Xplore®, the Information Analysis group can be tasked with the creation of other information products that currently include: annual indexes for IEEE periodicals (over 150 per year), cumulative multi-year indexes, and other specialty indexes.
• The Senior Manager is responsible to keep IEEE an industry leader with regard to the publication information marketplace.
• This includes representing IEEE in industry forums and as part of professional groups related to the areas of expertise of the Senior Manager.
• Partners with colleagues in the Publishing Technology and Information Technology departments to facilitate the exchange of metadata and content for publications electronically with various IEEE and non-IEEE partners (e.g., INSPEC, Elsevier, etc.).
• Provides information regarding indexing or opportunities in topics of interest to IEEE, especially in online publishing, with the goal of updating and/or assisting the Marketing and Sales Department in developing new products.
• Manages staff Information Analysts (sometimes called Indexers or Taxonomists) in tasks related to indexing, abstracting, and information analysis and categorization activities.
• Maintains the controlled vocabulary IEEE Thesaurus and related Taxonomy and organizes its update at least two times per year by supporting the activities of the IEEE Thesaurus Editorial Board (TEB) to keep the IEEE Thesaurus up to date and disseminated as per the guidance of the TEB.
• Online Products support:
• Serves as IEEE’s SME in information-related activities and the use of the IEEE Thesaurus and Taxonomy or derivative products.
• Participates in teams to support IEEE’s product development and management as well as related research & development activities.

Additional Responsibilities

• Define requirements for topical indexing of content, including enhancing, fixing/upgrading, or replacing indexing processes as necessary.
• Ensures creation, updates, and enhancements to abstracts, indexes, and other value-added metadata for IEEE digital content so that Xplore® users may search and discover the IEEE content that best suits their research needs. Includes similar work for non-IEEE content as specified by IEEE upper management.
• Ensuring success when the group can deliver index terms, abstracts, or value-added other metadata (either provided by third-party indexing services or by staff under management) within 2 weeks for periodicals and within 30 days for other types of publications, including conference proceedings and standards.
• Serve as the subject matter expert for information-related product development such as data mining projects or any other activities that relate to indexing, content identification, categorization, the use of the IEEE Thesaurus controlled vocabulary, the IEEE Taxonomy, taxonomies in general, and/or subsets of these information products and services.
• Support IEEE customer and IEEE member organizational units, respond to their queries, and resolve complaints so that IEEE can achieve and maintain high levels of customer satisfaction for its information-based products.
• Analyze data related to IEEE publishing information and develop any necessary reports to IEEE management or reply to queries or resolve problems.
• Accountable for the support provided to the PSPB-chartered IEEE Thesaurus Editorial Board, including providing tools through which the Board can work efficiently and maintain the latest version of the Thesaurus on IEEE’s website with an associated license agreement for its use.
• Controls operating expenses of up to $500K and controls and/or influences approx. $200K in annual capital expenses.
• Controls staff compensation of approx. $300K annually.
• Although not directly responsible for IEEE sales of information products, is responsible for the timeliness and quality delivery of content to serve IEEE’s various information product lines, such as IEEE Xplore® IEL.

Education

• Master’s or other advanced degree Electrical Engineering, Computer Science, or Physics Pref
• Bachelor’s degree or equivalent experience Electrical Engineering, Computer Science, or Physics Req

Work Experience

• 4-7 years experience in STM (Scientific, Technical, or Medical) based information systems development with approx Req
• 2-4 years management experience Req

Skills and Requirements

• Knowledge of the design, structure, and uses of technical databases, including bibliographic taxonomy, data mining, and semantic technologies is required. Knowledge of the information industry and the marketplace is required. The Senior Manager should have an understanding of the major professional organizations (NFAIS, ASIS&T, ASI, NISO, etc) involved in the information marketplace.
• Valid passport or other travel credentials in the event of international travel.
• The Senior Manager will be a technologically savvy knowledge worker who seeks out technology solutions to business challenges. Specific technology knowledge and experience needed to produce the desired outcomes include the following:
• o Knowledge of digital asset management systems (content repositories) is required.
• o Knowledge of taxonomy construction, indexing, and thesaurus management and its related software is required.
• o Experience with XML-based systems is preferred.
• o Proficiency in Microsoft Office products, such as Access, Excel, Word, Visio, and PowerPoint, and e-mail systems, like Microsoft Outlook, Lotus Notes, or equivalent is required.
• This position requires outstanding spoken skills to ensure effective communications with our Authors, Members, Customers, Editors in Chief (EICs) and Editorial Office customers, Volunteers, and Staff. The Senior Manager will speak with volunteers and staff via telephone or in face-to-face meetings and will communicate information regarding IEEE policies and practices and how those policies will be or have been implemented. They will also serve in an advisory role to those creating subset data sets, controlled vocabularies, or otherwise using IDAMS information.
• They will be expected to present to audiences of up to 200 to 250 volunteers and staff, as called upon by upper Management. The incumbent will be required to create presentations, tables, and other charts, as necessary to make the information visually useful. They will represent IEEE at industry-related functions and conferences (e.g. NFAIS, NISO, etc.).
• Of all of the required language skills, writing skills are the top requirement, to ensure effective communication and to be able to judge the skills of others. To do so, (s)he must demonstrate excellent English grammar, syntax, and editorial style skills.
• This position requires excellent reading skills, as well, to be able to correctly interpret the meaning of communications. They will need to read and understand data from staff and volunteers, including financial reports.
• Business fluency in a foreign language is helpful but is not required. The Senior Manager, Info Analysis, requires excellent skills in order to influence volunteers and staff throughout the IEEE. This influence will be demonstrated with the Thesaurus Editorial Board, which considers candidate terms to update the controlled vocabulary and taxonomy. The Senior Manager’s skills will be necessary for setting expectations or achieving consensus when working with colleagues in Publishing Technology or Information Technology departments to enhance or replace existing systems and implement fixes to systems or data errors expeditiously. EICs or other volunteers may contact the Senior Manager to schedule special indexing projects. They will also work with vendors on projects related to processing information held in the IDAMS repository. Contact with staff direct reports and participation in cross-organization teams is frequent to constant. There will also be frequent contact with volunteers.
• PSPB and IEEE policies and procedures exist to assist in solving problems. For issues that cannot be resolved at the Senior Manager’s level, there is support from their immediate supervisor (Senior Director, Publishing Operations).
• However, the Senior Manager is expected to work independently, except when problem escalation is necessary.
• o Work with the Senior Director, Publishing Operations to establish goals and desired outcomes.
• o Seek support from IEEE’s technology staff and explore solutions with Marketing and Sales staff.
• o Provide recommendations on how an issue can be resolved satisfactorily.
• The Senior Manager makes hiring/firing decisions, signs performance appraisals, incentive goals, vendor requirements, and statements of work as well as recommends employment salaries, annual increases, and adjustments.
• The Senior Manager, Info Analysis makes decisions on work processes and schedules.
• They will share in decisions for changes that affect multiple departments or cross-departmental functions.

For information on work demands and conditions required for this position, please consult the reference document, “Physical, Mental, and Work Environment Standards for IEEE Positions.” This position is classified under Category I – Office Positions.

IEEE is an EEO/AAP Employer/Protected Veteran/Disabled
===============================================
Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts management’s right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.